Please notify insurers of any incidents or occurrences that may give rise to a claim under your Business Insurance Policy.
Full details of your cover is contained in your Policy Schedule and Certificate of Insurance. Please read these in conjunction with your Policy Wording. When contacting insurers please make sure you quote your Policy Number as this will help us to deal with your enquiry more effectively.
To notify insurers of an incident on your Darwinsure Business Insurance Policy, with Ageas, or for existing claims please call:
0870 600 2123
Please consult the Legal Expenses section of your Policy for details of your Legal Expenses provider. On most Darwinsure Business Insurance Policies it will be Abacus Legal.
To make a claim or for existing claims please call:
A Claims Handler will take full details of the claim and guide you through the next steps.
Depending on the value and/or type of claim the claims handler may seek help from a Loss Adjuster. Loss Adjusters are independent experts who will visit you and help you with your claim.
As well as Loss Adjusters, insurers have a number of suppliers to call upon to assist in dealing with your claim. For example, glaziers, drainage experts, structural engineers, building surveyors and computer repairers and replacement specialists who can be instructed in appropriate cases.
Typically insurers will need:-
In the event of an injury claim/incident any of the following will assist and speed up the investigation: